Chelsea Hayhurst

We will always maintain that the roadmap to your app’s launch is fully up to you and your team, taking into consideration what makes the most sense for your business. However, we would like to prop...

One tap to move new orders from New ➡ Preparing Two taps to move in progress orders from Preparing ➡ Completed   Blue window: 0-6 minutes old Yellow window: 6-12 minutes old Red window: 12+ minutes...

Two displays in the Partner Portal will allow you to view and manage pick-up orders at each location: Orders module à Pickup list This will allow you to and your team to view each pickup order’s...

When adding new staff into the Partner Portal, you will be able to assign an access level to each staff member created. To start, go to the Maintenance module ➡ Staff ➡ “+ Create New Staff” button ...

Yes! You will be able to see mobile orders in three areas of the Partner Portal: Orders module ➡ Shipping list Orders module ➡ Pickup list Kiosk (Pickup orders only)

Check tax settings, product pricing, modifier additional pricing, and that those modifiers are “Published”, and for products with multiple sizes, that each size has the correct pricing.

Check that all items are “Published”, assigned to the correct location, and that the correct modifiers are added and published with the correct modifier pricing. When adding a modifier to a product...

Here are important fields to double-check in the product creation screen of the Partner Portal to ensure that all products are set up correctly: Confirm general product information is correct Conf...

Converge Payments Insider Premier Services

Elavon’s “Auto Batch Settlement Time” is 12am, therefore daily revenue should appear in your account within 1-2 days.